Bilingual Call Center Representative
Company: VirtualVocations
Location: Cedar Rapids
Posted on: March 31, 2025
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Job Description:
A company is looking for a Call Center - Bilingual Spanish.
Key Responsibilities
Handle inbound calls from Spanish-speaking customers to provide
information on insurance products and services
Assist customers with inquiries regarding coverage, billing, and
policy reviews while promoting additional products
Support customers in filing claims by demonstrating empathy and
setting up new claim reports
Required Qualifications
A minimum of two years relevant work experience or two years
post-secondary education
Fluent in Spanish and English (speak and read)
Property & Casualty license required for sales roles; opportunity
to obtain during training
Ability to multitask and navigate multiple computer systems
Customer service experience preferred
Keywords: VirtualVocations, Cedar Rapids , Bilingual Call Center Representative, Other , Cedar Rapids, Iowa
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