Bilingual Call Center Representative
Company: VirtualVocations
Location: Cedar Rapids
Posted on: March 23, 2025
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Job Description:
A company is looking for a Call Center - Bilingual Spanish.
Key Responsibilities
Support customers' inquiries and insurance policy needs by
answering questions regarding coverage, rates, billing issues, and
general policy reviews
Care for customers recently in accidents by demonstrating empathy
while setting up new claim reports
Offer customers additional products during interactions
Required Qualifications
A minimum of two years relevant work experience or two years
post-secondary education
Fluent in Spanish and English (speak and read)
Ability to multitask and navigate multiple computer systems
Customer service experience
Ability to work a full-time schedule, including evenings and
weekends
Keywords: VirtualVocations, Cedar Rapids , Bilingual Call Center Representative, Other , Cedar Rapids, Iowa
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