Laboratory Supervisor - MedLabs

Company: UnityPoint Health
Location: Cedar Rapids
Posted on: February 12, 2025

Job Description:

• Area of Interest: Management
• FTE/Hours per pay period: 1.0
• Department: Lab-General/Point Of Care
• Shift: Days 0700-1530
• Job ID: 160632UnityPoint Health InformationWhy UnityPoint Health? Commitment to our Team - We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Culture - At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve. Benefits - Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Caring is what we do, and it starts with our team members: expect paid time off, parental leave, 401K matching and an employee recognition program as we support you both personally and professionally. You can only give your best when you feel your best, and we help you live well with dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members to give you peace of mind. We strive to make things easier and more personal in health care to set us apart from the rest, and you can experience that commitment through early access to earned wages with Daily Pay, a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you. Diversity, Equity and Inclusion Commitment - At UnityPoint Health, we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected. Development - We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience. Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve. Hear more from our team members about why UnityPoint Health is a great place to work at OverviewThe Laboratory Supervisor is responsible, under the direction of a Pathologist and the Manager, for the management of personnel as well as assuring good laboratory practice for assigned pre-analytic, analytic and post analytic workflows. The Laboratory Supervisor responsibilities include: 1) supervision of key processes and the team members performing that work, 2) training and developing team members, 3) scheduling and staffing to workload, 4) lean process improvement, 5) regulatory and accreditation compliance, and 6) inspection readiness.ResponsibilitiesEssential Functions/Responsibilities:Essential functions are the duties and responsibilities that are essential to the position (not a task list). o not include if less than 5% of work time is spent on this duty. Be specific without giving explicit instructions on how to perform the task. Do not include duties that are to be performed in the future. Duties should be action oriented and avoid vague or general statements. % of Time(annually)Leading * Supervises and builds professional and developmental relationships with team members* Leads in the on-boarding and training of new employees and students, being helpful and supportive in their teaching and completing required documentation. * Assists Laboratory Managers in the day to day operations of the clinical departments. Monitoring team member adherence to standard work and policies.* Continually improves the work performance of self/others by proactively applying new knowledge/skills and training and/or supporting others within or outside the department * Assists with the resolution of problems and issues, utilizing resources as needed and providing consultation and advice.* Assists in developing and assuring the continuing effectiveness of quality improvement activities of assigned workflows. These activities include updating procedures and staff training. * Assists with development of the competency assessment program to ensure a properly functioning process that meets regulatory requirements.* Works on administrative activities and on patient workload as scheduling, staffing and workload allows. Scheduling is at the discretion of a Manager.* Communicates clearly, openly, and consistently with management and team members to assure common access to hospital and department information to promote trust and confidence.40%Pre-Analytic workflows* Greets everyone with a pleasant and professional manner, using patient experience best practice guidelines (AIDET, 5/10 Rule and No-Point, etc).* Identifies patients and samples using two patient identifiers, always labeling samples in the presence of the patient.* Achieves mastery of the key processes and procedures with assigned oversite including medical venous and capillary blood collections for patients of all ages, sample processing, aliquoting, and preparation for transport/testing. * Actively shares knowledge of computer programs and systems for patient identification, order, sample tracking, reporting test results.* Role models the use of supply items in a cost-effective manner, recognizing when to reorder, and assisting with unpacking and/or restocking items consistent with Kanban workflows.* Achieves advanced understanding of workflows to answer team member and provider questions in a way that assures mutual understanding.30%Committed Team* Leads the team in the prioritization of work in the best interest of the patient, sharing the work with team members.* Demonstrates knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.* Attending and/or leading department huddles, staff meetings and other required training.* Checks emails regularly for huddle minutes and important communications relevant to assignment.20%Basic UPH Performance Criteria * Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.* Demonstrates ability to meet business needs of department with regular, reliable attendance.* Employee maintains current licenses and/or certifications required for the position.* Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA, CAP and other federal/state regulatory agencies guiding healthcare.* Completes all annual education and competency requirements within the calendar year.* Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.10%Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Demonstration of UPH Values and Standards of BehaviorsConsistently demonstrates UnityPoint Health's values in the performance of job duties and responsibilitiesFoster Unity:* Leverage the skills and abilities of each person to enable great teams.* Collaborate across departments, facilities, business units and regions.* Seek to understand and are open to diverse thoughts and perspectives.Own The Moment: * Connect with each person treating them with courtesy, compassion, empathy and respect* Enthusiastically engage in our work.* Accountable for our individual actions and our team performance.* Responsible for solving problems regardless of the origin.Champion Excellence:* Commit to the best outcomes and highest quality.* Have a relentless focus on exceeding expectations.* Believe in sharing our results, learning from our mistakes and celebrating our successes.Seize Opportunities:* Embrace and promote innovation and transformation.* Create partnerships that improve care delivery in our communities.* Have the courage to challenge the status quo.QualificationsQUALIFICATIONS: Minimum RequirementsIdentify items that are minimally required to perform the essential functions of this position.Preferred or SpecializedNot required to perform the essential functions of the position.Education: Associates degree in Laboratory Science from an accredited institutionOr Bachelor degree in clinical laboratory science or medical technologydegree from an accredited institutionOr Bachelor's degree in a chemical or biological science.Must include at least 60 semester hours, or equivalent, from anaccredited institution that, at a minimum, include either-* 24 semester hours of medical laboratory technology courses; or* 24 semester hours of science courses that include:o 6 semester hours of chemistry;o 6 semester hours of biology;and 12 semester hours of chemistry, biology or medical laboratorytechnology in any combination Experience: At least 2 years of clinical laboratory or similar healthcare experience. 1 year of experience in a supervisory or other leadership role is preferred. Phlebotomy, adult education and client service experience strongly recommended.License(s)/Certification(s): Valid driver's license when driving any vehicle for work-related reasons.MLS or MLT certificationKnowledge/Skills/Abilities: Writes, reads, comprehends and speaks fluent English.Multicultural sensitivity.Microsoft Office - basic computer skills.Customer/patient focused. Critical thinking skills using independent judgment in making decisions. Other: Use of usual and customary equipment used to perform essential functions of the position. Work may occasionally require travel. May drive a UPH vehicle, rental or own vehicle.

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